Amazon return policy days: 30, 15 for Apple, and the exceptions

How many days Amazon gives you to return an item, by category: Apple, mattresses, Renewed, digital purchases, registry gifts, and third-party sellers.

Published
Last checked
Reading time
5 min read
A yellow Amazon Locker on a sidewalk between a FedEx drop box and a UPS drop box
Photo: Tony Webster, CC BY 2.0
Amazon return windows, shortest to longest
  1. 7 days Kindle books bought by accident and not read; digital textbooks not downloaded; songs bought by accident with Alexa
  2. 15 days Apple products sold new; Amazon Haul items over $3
  3. 30 days Most items, from delivery (key date)
  4. 90 days Mattresses; most Renewed items; most nonperishable baby products
  5. 180 days Gifts from an Amazon Wedding Registry
  6. 365 days Renewed Premium; gifts from an Amazon Baby Registry

Items sold by Amazon.com, as its return policy listed them on October 20, 2026.

When does the 30-day clock start?

On the day the item is delivered, not the day you order. Amazon’s policy says most items can be returned within 30 days of delivery if they are in original or unused condition.

Amazon Return Policy text: most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition; check the product detail page before ordering, and find return eligibility in your Order History after ordering
The default rule. Check the product page before you buy, and Your Orders after.Screenshot: Amazon Return Policy, captured

If a package arrives on October 20, 2026, these are the last days for each window:

Window Last day for an October 20 delivery
15 days (Apple) Wednesday, November 4, 2026
30 days (most items) Thursday, November 19, 2026
90 days (mattresses, most Renewed) Monday, January 18, 2027
365 days (Renewed Premium) Wednesday, October 20, 2027

Your own date is in Your Orders, so you don’t have to count. After you start a return, the return-by date also appears in the confirmation email and the Return Request tab. Dropping the item off after that date can cost a late fee of 20% of the price for the first 30 days after it, then 100%, as explained in Amazon’s late return fee.

A dark gray Amazon Prime delivery van with the Amazon smile logo, seen from above at a city intersection
The window starts when the package is delivered, not when the order is placed (2026 photo).Photo: Tony Webster, CC BY 4.0, via flickr.com

Which items get a different window?

Amazon lists its exceptions in one table. Everything not on it gets 30 days.

Return window table on Amazon's return policy page: 7 days for accidentally purchased unread Kindle books, undownloaded digital textbooks, and songs bought with Alexa; 15 days for Apple and Boost Infinite products sold in new condition and Amazon Haul items over $3; 90 days for select Renewed products in Acceptable, Good, or Excellent condition, most nonperishable baby products, Birthday or Custom Gift List purchases, and mattresses excluding crib mattresses; 180 days for Wedding Registry gifts; 365 days for Renewed Premium products and Baby Registry gifts
Amazon's exception table. Registry rows apply only to people buying for the registry owner.Screenshot: Amazon Return Policy, captured

Apple. New Apple-brand products get 15 days, half the usual window. The row says “sold in new condition”, so Renewed Apple products follow the Renewed windows instead. AppleCare+ plans are canceled under the plan’s own terms.

Mattresses. Mattresses get 90 days. Crib mattresses are left out of that row, so check the product page for one. Some pages still give 100 days. That was Amazon’s mattress window until at least December 2024; a copy of the policy from March 2025 already shows 90. The 180-day row is for wedding registry gifts, not mattresses.

Renewed. Most Renewed items get 90 days, and Renewed Premium gets 365. Some Renewed items get only 30 days plus an 11-month limited warranty serviced by Asurion, so read the return details on the product page before you buy. Before you send back a Renewed device, back up your data, turn off phone tracking, unlink cloud accounts, and factory reset it, or Amazon won’t refund or replace it.

Registry gifts. The longer windows (90, 180, and 365 days) apply to items bought from someone’s Birthday, Wedding, or Baby Registry by someone other than the registry owner.

Amazon devices. Kindle, Fire, and Echo devices no longer have their own section in the policy, so they get the standard 30 days from delivery.

Digital purchases. The 7-day window covers Kindle books bought by accident and not read, digital textbooks and other educational content not yet downloaded, and songs or albums bought by accident with Alexa. For Kindle books, the 7 days count from the purchase. Downloadable software, opened software, and online subscriptions you have used can’t be returned.

What about items from third-party sellers?

A seller that ships its own inventory handles the return. Amazon requires the seller to offer a US return address, a prepaid return label, or a full refund without the item coming back.

Amazon Return Policy text: when you order from a third-party seller that fulfills and ships their own inventory, your return is sent back to the seller; sellers must offer a return address within the United States, a prepaid return label, or a full refund without requesting the item be returned
What a seller must offer. The policy gives no separate day count for seller items.Screenshot: Amazon Return Policy, captured

You still start the return in Your Orders, and the seller reviews the request. If the seller doesn’t answer within two business days, you can ask for an A-to-z Guarantee refund. That guarantee’s refund rules assume you requested the return within 30 days of delivery. Returns to third-party sellers can carry extra fees, which the policy doesn’t list.

Does Amazon extend returns for the holidays?

It did last year, and it hasn’t announced 2026 terms as of October 20, 2026. In 2025, most items bought from November 1 through December 31 could be returned until January 31, 2026, and Apple products until January 15, 2026. Last year’s terms appeared on Amazon’s pages between October 22 and November 9. The holiday return deadlines hub tracks which stores have posted 2026 dates.

What changed, and when

Change When it shows up in archived copies
Apple products get 15 days instead of 30 Between December 2022 and June 2023
Mattresses go from 100 days to 90 Between December 2024 and March 2025
Amazon devices lose their own section and follow the 30-day default Same redesign, by March 2025
The policy counts from delivery instead of “receipt of shipment” Same redesign, by March 2025

Amazon’s policy page says it may change the policy at any time, so check the product page for anything with a lot of money on the line.

Sources

  1. Amazon Return Policy (checked )
  2. Amazon Renewed Guarantee (checked )
  3. Return Items You Ordered (checked )
  4. A-to-z Guarantee (checked )
  5. Amazon Device Return FAQs (checked )
  6. What to know about Amazon's holiday return policy (2025 season) (checked )
  7. About Our Returns Policies (Internet Archive copy, December 23, 2024) (checked )
  8. Amazon Return Policy (Internet Archive copy, March 5, 2025) (checked )
  9. Amazon Return Policy (Internet Archive copy, October 22, 2025) (checked )
  10. Amazon Return Policy (Internet Archive copy, November 9, 2025) (checked )
  11. Cover photo: Tony Webster, CC BY 2.0